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Legal & Compliance

Accessibility Statement

Last reviewed: July 2026 · Applies to: www.thrivefinity.uk

Our commitment

ThriveFinity is committed to making this website accessible to the widest possible audience, regardless of technology or ability. We actively work to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and where reasonably practicable, Level AAA.

This statement was last reviewed in July 2026 following a full manual and automated accessibility audit of every public page, covering both light and dark modes.

What we've done

  • Colour contrast: all text and interactive elements meet or exceed WCAG 2.2 AAA (7:1) in both light and dark themes. Checked with both automated tools and manual evaluation against computed background colours.
  • Keyboard navigation: all interactive elements (navigation, dropdowns, accordions, forms, modals) are fully operable by keyboard alone. Focus states are visible and high-contrast.
  • Screen reader support: semantic HTML5, ARIA landmarks, live regions, and descriptive labels on all non-decorative images and icon buttons.
  • Reduced motion: all animations and transitions respect the prefers-reduced-motion media query — decorative animations stop, essential transitions remain.
  • Responsive layout: the site is usable at 320px viewport width and up, and supports browser text scaling to 200% without horizontal scrolling or content loss.
  • Self-hosted fonts: no external font requests that could cause layout shifts or privacy concerns.
  • No cookie banner: we use cookieless, privacy-first analytics (Plausible) — no consent pop-up to navigate around.

Known limitations

We are not aware of any current WCAG 2.2 AA failures on this site. The following are lower-priority items we are actively monitoring:

  • Third-party embedded content (e.g. YouTube or Vimeo iframes in blog posts served from Sanity): we provide captions via the title attribute but cannot fully control the player UI accessibility.
  • PDF deliverables sent to clients are not formally tagged for screen reader use. We are working on tagged PDF output as part of a future deliverable update.
  • Complex data tables (pricing, comparison): we use semantic <table> with headers, but some tables are horizontally scrollable on small viewports — we provide an overflow indicator and keyboard-scrollable containers.

How we test

Our accessibility testing process includes:

  • Automated scanning using Lighthouse (Chrome DevTools) and axe-core on every page in both light and dark mode.
  • Manual keyboard testing across all interactive components using Chrome on macOS and Windows.
  • Screen reader testing with VoiceOver (macOS/iOS) and NVDA (Windows) on key user flows (homepage → intake form submission).
  • Colour contrast verified with the WebAIM contrast checker and browser DevTools, including computed colours for semi-transparent overlays.
  • We run a full audit when introducing new UI components and as part of our quarterly content review cycle.

Reporting an issue

If you encounter an accessibility barrier on this site — something that prevents you from accessing content or completing a task — please tell us. We take every report seriously and aim to respond within 5 working days.

Contact

Email: om@thrivefinity.uk
Subject line: Accessibility issue — [brief description]
Include: the URL of the page, the issue encountered, and the assistive technology or browser you were using.

Formal complaints

If you are not satisfied with our response, you may contact the Equality and Human Rights Commission (EHRC) in Great Britain, or the Equality Commission for Northern Ireland.

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