We built ThriveFinity on a simple bet: founders trust a verdict more when the people giving it are also willing to be checked. That means a named human verifier, a public errata log, a refund guarantee with real teeth, and—starting with this dispatch—a standing commitment to report the numbers behind all three, on a schedule, whether or not they're flattering.
This is the first of those reports. It will get more interesting as the numbers grow. For now, here's exactly where things stand.
Corrections
Zero confirmed corrections this quarter. As our own errata page puts it: a clean record reflects the care applied at the source-verification stage, not the absence of a process—if an error is ever confirmed, it gets logged there immediately, in full, and that number goes up. See the full qualifying criteria and correction process for what counts as an error and how a challenge gets resolved.
Refund requests
No refund requests came in against the 30-day guarantee this quarter. When one does, here's exactly what happens, per our refund policy: we get one chance to cure the specific claim within 72 hours; if the cure doesn't resolve it, the fee is refunded in full (capped at what was paid), processed within 5 business days of approval. Every request—received, approved, or declined—gets counted here and in Friday Notes, with an anonymised summary of the disputed claim, whichever way it goes.
A guarantee nobody's ever invoked is easy to sound generous about. Reporting the real count—quarter after quarter, rising or not—is what turns "we offer a refund guarantee" into something you can actually hold us to.
AI-assistance disclosure
Every paid verdict discloses exactly which steps used AI assistance and which were human-executed, per our AI transparency policy (EU AI Act Article 50). That disclosure travels with each report individually rather than as an aggregate quarterly figure, so it isn't repeated as a number here—see the policy page for how it works.
What's next
This report publishes quarterly. The refund count specifically also appears monthly in Friday Notes, per the commitment in our refund policy—so a live guarantee never goes more than a few weeks unaccounted for. Our Trust Center is the standing hub for all of this: the verifier behind every verdict, the errata log, the refund guarantee, AI disclosure, and our data-retention practices, all in one place.
❓ Common Questions
How often does ThriveFinity publish a transparency report?
What counts as a 'correction' on the errata log?
Where can I see the underlying policies behind these numbers?
See the full picture: Visit the Trust Center →
